Have a question or concern? We believe in the value of open and available communication to help enhance your waiver experience with us. Our Customer Service Representatives are available between 8:00 am and 4:30 pm, Monday through Friday, to assist you. Just call 866-672-4764 or email us below. Our fax number is (765) 463-5509. For after-hours case management related emergencies, you can reach someone to help you at 800-878-9133.
Have a complaint? Our Complaint Process video makes it easy to understand your rights and the procedure to file a complaint.
If you are a person who is dedicated to working with people with disabilities, we’d like to talk to you! IPMG offers great opportunities for college graduates with relevant educational background, or with experience working in the disability field. If you have questions before submitting a career application, please fill out the form below. Otherwise, please complete our Career Application.